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Your report of harassment may be ~oi_al or written; in either case, it is important that <br />yon! state that your report is being made tender this harassment policy, or that it concet~ns <br />harassment. You may choose to whom you make the report; that choice, however.; must <br />be made from the list of individuals named above. <br />The i~Utilities will promptly investigate harassment complaints as appropriate, and <br />take other appropriate action. Any person who is found to have committed prohibited <br />harassment will be subject to corrective action up to and including termination. <br />Confidentialin~ - .No Retaliation <br />The r r~}Lltilities will strive to protect the confidentiality of information the <br />yUtilities receives pursuant to this policy to the extent feasible and to the extent <br />permitted by law. <br />Retaliation against any individual for making a good faith complaint under this policy, <br />for opposing harassment, or for participating in an investigation of any claim regarding <br />harassment or inappropriate behavior is strictly prohibited. <br />If you feel that you have experienced such retaliation, you should follow the Reporting <br />Procedure outlined in this policy. <br />Questions About This Policy <br />Any questions about this policy or ~anv related matter, should be referred to the Human <br />Resources Representative or any ~ti~it~Utilities manager. <br />~~ BUSINESS CONDUCT <br />In accepting employment with the I T~yUtilities ,employees become its representatives <br />and are responsible for assisting and serving the customers for whom they work. An <br />employee's primary responsibility is to serve the customers of Elk River Municipal <br />Utilities. The values of Elk River Municipal Utilities -ethics, open and honest <br />communication, maintaining a positive workplace for employees, and serving customers <br />- must guide our daily business activities. We strive for and take individual <br />responsibility for ethical behavior -not only because it is the right thing to do, but also <br />because it is a fundamental value in public services. <br />Unacceptable conduct consists of any act or omission that, in the business judgment of <br />Elk River Municipal Utilities, significantly departs from expected standards of behavior <br />affecting the workplace. Some examples of unacceptable conduct include, but are not <br />limited to: <br />1. Not performing assigned duties to the best of the employee's ability at all times. <br />2. Not rendering prompt and courteous service to customers and the public at all <br />times. <br />