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Elk River <br />Municipal Utilities <br />13069 Orono Parkway • P.O. Box 430 <br />Elk River, MN 55330-0430 <br />June 3, 2009 <br />To: Elk River Municipal Utilities commission <br />John Dietz <br />Jerry Gumphrey <br />Daryl Thompson <br />From: Theresa Slominski <br />Re: Staff Update <br />Phone: 763.441.2020 <br />Fax: 763.441.8099 <br />I attended (along with Troy Adams) an APPA presented seminar on Rates last month and <br />found it to be very timely, and very beneficial. It involved the whole gamut of rates, <br />from the rate studies, which we would contract out for, to the implementation of the rates. <br />I found it particularly valuable to gain a better understanding of the process and the <br />numbers worked with in the rate study piece. I appreciate the opportunity to attend these <br />seminars APPA offers. <br />In October, this commission passed the policy regarding Red Flag Rules and Identity <br />Theft, per the FTC mandates. May 1, 2009 was the implementation date for these <br />policies. A message was put on the May bills and a letter will be accompanying the June <br />bills (attached) to better explain and help the customers understand this mandate. It is for <br />their protection, but somehow when people start asking for social security numbers these <br />days, it is generally not a comforting request. <br />Our insurance renewal date for General Liability Insurance is July 1 and so I have been <br />working with Mary Eberley from First National Insurance on our renewal information. <br />