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1 <br />.SEMINAR SCHEDULING. <br />~~ <br />' To maintain. momentum and effectiveness, all. workshops should be scheduled in a <br />timely manner <br />We recommend that the DISC Personal Profile System be offered to-all employees <br />initially. Soon thereafter the. Facilitated Planning Sessions should begin.- Participants <br />in these sessions would beriefit from prior DISC training to establish an understanding <br />' and appreciation of coworkers' different styles of behavior. <br />Communication .Skills for Conflict Mahagement , .Customer Service as a Performing <br />' art, Teamwork skills and Effective Meeting. Management training would follow in that <br />order: <br />Participants will use Action Planning o reinforce training concepts. Follow-through on <br />this. °homeworl~' will be conducted in subsequent training workshops. <br />' All training will be customized to meet the needs of the. Gient. <br />1 <br />1 <br />1, <br />' page 10 <br />