5.5. SR 03-05-2007 - Laserfiche WebLink

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3.7,5. Accessories, custom or Special Products; modified units; or modified Software. 3.7.6. The repair or replacement of parts resulting from the tampering by person unauthorized by Seller or the failure of the System due to extraordinary uses. 3,7.7. Operation and/or functionality of Customer's personal property, equipment, and/or peripherals and any application software not provided by Seller. 3,7.8. Services for any replacement of Products or parts directly related to the removal, relocation, or reinstallation of the System or any System component. 3.7.9. Services to diagnose technical issues caused by the installation of unauthorized components or misuse of the System. 3.7.] O. Services to diagnose malfunctions or inoperability of the Software cause by changes, additions, enhancements, or modifications in the Customer's platform or in the Software. 3.7.]], Services to correct errors found to be cause by Customer-supplied data, machines, or operator failure. 3.7.12. Operational supplies, including but not limited to, printer paper, printer ribbons, toner, photographic paper, magnetic tapes and any supplies in addition to that delivered with the System; battery replacement for un interruptible power supply (UPS); office furniture including chairs. or workstations. 3.7.13. Third-party software unless specifically listed on the Description of Covered Products, Exhibit A. 3.7.14. Support of any interface(s) beyond Seller-provided port or cable, or any services that are necessary because third party hardware, software, or supplies fail to conform to the specifications concerning the Products. 3.7. ]5. Services related to Customer's failure to back up its data or failure to use an UPS system to protect against power inlerruptions. 3.7.16. Any design consultation such as, but not limited to, configurations analysis, consultation with Customer's third-part provider(s), and System for modifications or Upgrades or Updates which are not directly related to a Residual Error report. 3,8 The Customer hereby agrees to: 3.8.1. Maintain any and all electrical and physical environments in accordance with the System manufacturer's specifications. 3.8.2. Provide standard industry precautions (e.g. back-up files) ensuring database security, per Seller's recommended backup procedures. 3.8.3. Ensure System accessibility, which includes physical access to buildings as well as remote electronic access. Remote access can be stipulated and scheduled with customer; however, Law E~forcemenr Technology Group, L.LC (LETG) ]95] Wood/ane Drive Woodbury, MN 55]25 Phone 763-208-799]