5.5. SR 03-05-2007 - Laserfiche WebLink

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concerning the use of the Software (including advising or assisting the Customer in attempting data/database recovery, database set up, client-server advise), and assistance or advise on installation of Releases provided under this Agreement. "llp<J,t~" mpo:>nC 0:> ~llrrlF'mF'nt!'ll RF'lp~"p ('or ~ S:t~nrl~n1 RF'lp~"F' "Upgrade" means a Product Release, Section 3 SCOPE AND TERMS OF SERVICES 3. 1 In accordance with the provisions of this Agreement and in consideration of the payment by Customer of the price for the Services, Seller will provide to Customer the Services in accordarice with Customer's selections as indicated in the Support Plan Options and Pricing Worksheet, Exhibit C, and such services will apply only to the Products described in the Description of Covered Products, Exhibit A. 3,2 Unless the Support Plan Oplions and Pricing Worksheet, Exhibit C, expressly provides to the contrary, the term of this Agreement is (1) year, beginning on the Start Date. This annual maintenance and support period will automatically renew upon the anniversary date for successive one (l) year periods unless either part notifies the other of its intention to not renew the Agreement not less than thirty (30) days before the anniversary date or this Agreement is terminated for default by a party, 3.3 This Agreement covers all copies of the specified Software listed in the Description of Covered Products, Exhibit A, that are licensed by the Seller 10 Customer. If the price for Services is based upon a per unit fee, such price will be calculated on-the tota] number of units of the Software that are licensed to Customer as of the beginning of the annual maintenance and support period. If, during an annual maintenance and support period, Customer acquires additional units of the Software that is covered by this Agreement, the price for maintenance and support services for those additional units will be calculated and added to the lotal price either 91) if and when the annual maintenance and support period is renewed or (2) immediately when the customer acquires the additional units, as LETG determines. Sener may adjust the price adjustment at least forty-five (45) days before the expiration of the annual Agreement as permitted by Section 3,2 and later wishes to reinstate this Agreement, it may do so with the Seller's consent provided (a) Customer pays to Seller the amount that it would have paid if Customer had kept this Agreement current, (b) Customer ensures that all applicable Equipment is in good operating conditions at the time of reinstatement, and (c) all copies of the specified software listed in the Description of Covered Products, Exhibit A, are covered. 3.4 When Seller performs Services at the location of installed Products. Customer agrees to provide to Seller, at no charge, a non-hazardous environment for work with shelter, heat, light, and power, and with full and free access to the covered Products. Customer will provide all information pertaining to the hardware and software with which the Products are interfacing to enable Seller to perform its obligations under this agreement. 3.5 All Customer requests for covered Service will be made initially with the call intake center identified in the Support Plan Options and Pricing Worksheet, Exhibit C. Law Enforcement Technology Group, LLC (LETG) 1951 Wood/ane Drive Woodbury, MN 55125 Phone 763-208-799]