6.1g ERMUSR 03-12-2024 - Laserfiche WebLink

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20 Safety incidents maybe recorded per OSHA standards. X 21 Environmental Laws: The Supplier should perform all work in accordance with State and Federal Environmental Laws. X 22 Reporting Issues: The Supplier should report any unforeseen environmental issues immediately to the Purchaser. X Inventory Management Asset Tracking: The Supplier should provide an electronic inventory system to track all meter and module assets down X to the employee level to and from the field as well as to and from the AMI Solution contractor(s). Integration with 23 Utilities systems may be required and assets should be updated daily. Yes We inventory tracking down to each technician sing or WOM's solution Peak Workflow Tracking Chain -cif -Custody: The Supplier may utilize bills -of -ladings to track and account for material transfers between X their warehouses and other users (employees, subcontractors, the Purchaser or other third parties). The Supplier may 24 assume all liability for any inventory loss not documented with a chain -of -custody bill -of -lading transfer. Please confirm agreement to this requirement and describe your inventory managements solution. Daily Inventory Reporting: Supplier should provide Purchaser a daily inventory report of all meters and modules supplied X 25 materials in their possession. Yes We inventory tracking down to eachtechnician sing or WOM's solution Peak Workflow Periodic Inventory Reconciliation: On a periodic basis, Supplier and Purchaser should reconcile the meters issued to X Supplier vs. smart meters not otherwise installed or returned to Purchaser by Supplier up to that point in time. Supplier 26 should acknowledge this requirement. Work Order Management and Handhelds: IT and Security Supplier to Provide Work Order Management Process: Supplier should provide its own Work Order Management X (WOM) system to implement all aspects of work performed under this RFP. Supplier should develop a Work Order Management process and workflows that cover all activities in this RFP. Supplier's processes should include the 27 methodology used to manage and control individual installations from a scheduling, completion and dose out Yes standpoint, including any coordination required with Purchaser. Supplier should provide an overview of its proposed WOMB as part of its response to this RFP. Please see detail response in RFP Bid Purchaser to Use NISC AppSufte for Purchaserto Install Selected End Points: To complete selective meter installations, X Purchaser will be using their NISCAppSuite mobile workforce software to process the following: 1) replacing a failed AMI meter and/or Module with a new AMI meter and or Module, 2) Replacing a water meter that failed, 3) for new construction and adding the initial meter/module to anew premise. For these use cases, there is no assumed need to 28 integrate NISC AppSuite with the Yes Supplier's software but we are asking the Supplier to state what their typical approach is for the utility to complete AMI meter installations with these type of use cases. When Purchaser installs an AMI meter, the Purchaser's NISC CIS will be updated with the appropriate AMI metering asset information. Please see detail response in RFP Bid Change a Scheduled Account from Supplier to Purchaser: The Supplier must have the capability to view via the Supplier's X 29 WMS a scheduled EndPoint installation premise account and change the status for the EndPoint to be installed by the 29 Purchaser versus by the Supplier. Handheld Devices Used by Supplier Staff. Supplier should provide all hand held computers, tablets, smart phones or X other devices required to schedule, implement, program, and activate the smart meter/ module deployments and the cording of information associated with the installation process. These devices should be an integral part of its Work Order Management system and processes. Supplier's system should have the ability to dispatch and push data to individual workers and to monitor progress throughout the day, and the ability to capture pictures, snap GPS LAT/LON 30 and utilize barcode scanners. Supplier's application is expected to validate Supplier collected data against expected Yes values and to either create exceptions if those values are not met, or to prompt the installer to try again. Ideally, once the work order has been completed. Supplier's system should have the ability to upload completed data to the dispatch application wirelessly. Installer Notes in Handheld: The WMS handled system must allow notes entered by installer primarily for premise acce,ss X issues e. a) arrived at premise for scheduled appt at 8:30 am 10/15/23, b) electric meter located behind locked gate and 31 don't have entry, c) large dog in yard near electric meter and concerned for safety. Yes Scripting. Supplier's work order management system should have the capability to load scripts onto handhelds that X direct installers to execute certain activities when at a premise. This capability should be a part of the work order system and be based on the agreed to logical workflows. Supplier should develop and test scripts prior to start of deployment, 32 and update these periodically as conditions change or requirements warrant, without impact to the deployment schedule. The Supplier's scripts should cover all requirements contained in this RFP. Minimizing Errors. the Purchaser seeks to eliminate exceptions caused by installation errors. Supplier should design its X processes to minimize data errors entered by an installer, such as wrong meter number, incorrect meter read, etc., by establishing data checks in its handhelds and work order management system. Supplier should also design its system to 33 provide prompts that assure that the installer is at the correct premise prior to commencing the meter exchange and Yes module installation process. Please describe Suppliers tools and/or processes developed to minimize installation exception errors. Exceptions Caused by Supplier Errors: When the legacy to AMI meter exchange produces exceptions and those X xceptions are determined to be caused by keying errors by the Supplier, the Purchaser will track these errors and report 34 credit request of $10 per error recorded. The tracking of these exception errors will be submitted monthly by the Yes Purchase. Notes in Mobile Device: The Work Order Management system should support the loading of premise specific X 35 information such as meter location, access issues, meter behind gate, etc. Real -Time Dynamic Scheduling: Work Order Management system should have the ability to dispatch and push data to X 35 individual workers, monitor progress throughout the day, and report on this progress i.e. change of appointment time for water meter change rit. Special lnstrucHons by Account: Work Order Management system should have the capability to load special instructions X 36 or codes onto handhelds that direct installers to execute certain activities when at premises. Meter Exchange Black -Out Dates: Supplier must follow the defined black -out dates as listed below: In summary. X 1) Schedule has been adjusted for holiday/closed office days. 2) The Friday BEFORE the read meter task is the first day of the black out. (Starting at the beginning of the business day. 37 3) The meter read date should match what we currently have on the Billing calendar. 4) The Thursday AFTER the billing date is the end date of the blackout. (Starting at the beginning of the business day). 204