6.1g ERMUSR 03-12-2024 - Laserfiche WebLink

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In the event meter tampering is evident, the Supplier may contact Purchaser's Operations or designated Purchaser 198 contact and report the violation immediately. The Supplier should also photograph the meter tampering or bypass X situation. 199 In the event meter bypass (diversion) is evident, the Supplier should photograph the issue and contact Purchaser X immediately. Meter/Meter Base/Meter Enclosure Damage In the event the Supplier uncovers existing damage to the meter, meter base, meter enclosure, Supplier should report 200 the type of problem to Purchaser, re -install the old meter if safe to re -install. X 201 In the event the Supplier damages the meter base due to improper insertion of the meter, the Supplier may be X responsible for 100% of the cost of repairs. Bulk Meter Installation Experience Supplier Experience with Similar Sized Utilities as ERMU: Supplier list the deployments of at least four 10,000 to 20,000 X electric AM meter exchange contracts and four water meter exchange contracts with utilities from 3,000 to 10,000 202 water meter exchange engagements that have taken place after January 1, 2020? Yes References: Please list all contracts for meter installation deployments completed from 2020to present. From the list of all deployments, please provide at least three (4) verifiable references (contact names, phone number and emails). 203 Purchaser intends to contact these references. Purchaser reserves the right to request additional references. Yes X Resources and Staffing Levels 204 Supplier Staffing Plan. Indicate by month the forecasted number of installers and supervisors needed during the X deployment for the water and electric endpoints. 205 Resume: Provide the resume for the proposed onsite Supervisor and or Foreman Yes X 206 Project Manager Change Out Request: Purchaser has the right to request a new project manager at the discretion of the Yes X Purchaser. Installer Bio's: Please provide resume or bio of the contractors or employees assigned to the purchaser. In the event X 207 some of the staff have not been selected at this time pleases the minimum level of experience that you will commit to Yes hiring/assigning for this contract. Safety& Environment 208 Please describe Suppliers Safety Assurance program, including all safety training, reporting, auditing, and corrective Yes X actions employed. Environmental Compliance: The Purchaser provides products and services to their customers with consideration to the X impact on the environment. Protecting the environment is one of the Purchaser's core values and Purchaser is committed to delivering products and services in an environmentally sensitive manner. The Purchaser is committed to 209 complying with all applicable international, federal, state, and local environmental laws and requirements. Please explain Yes your approach for complying with this specification? Environmental Audits. The Purchaser reserves the right to have an environmental audit performed by the Supplier or X 210 an independent third party at any time during the course of the project with respect to any work performed during this Yes project. Inventory Management 211 Meter Inventory Level. Describe the Supplier's process for determining the required inventory level to be retained in X warehouse. Inventory Control. Describe the Supplier's experience and proposed inventory control procedures and work flows with X 212 regards to receipt, storage, transfer and installation of the Purchaser's' metering assets. Yes Physical Security 213 Supplier Facilities Security. The Supplier shall properly lock and secure and operate warehousing and/or cross -dock X facilities. 214 Supplier's Physical Security in Warehouse: The Supplier shall secure any use of PC's at the warehouse by locking the PC X on a nightly basis. 215 Warehouse Workspace: Purchaser will supply internet access from our warehouse X Miscellaneous Active Accounts Daily FTP Feed from Purchaser: At the start of the engagement, Purchaser will provide a list of account X 216 information for active customer accounts. This data will be updated each day or weekly if that is preferred. Yes 217 Electric Accounts in DisconnectStatus: Supplier to describe the process for installing AM electric meters where the Yes X meter is in disconnected status. Inspections First 100: Purchaser will provide an inspection of all meters installed for the first 100 electric and water X meters and approve the workmanship before additional meters are installed. Purchaser will complete this task within no 218 ore than two business days, and the inspections may also randomly occur during the time of installation. Yes Inspections for New Installers: Purchaser will provide an inspection of all meters installed for the first 50 meters for X 219 either Phase 1 or Phase 2 when the Supplier adds a new installer to their crew. Yes New Installers Added: The Supplier must notify Purchaser when the Supplier adds new installation staff at any point of X time within this contract. When notifying Purchase of new staff, then the Supplier must also provide evidence that all 220 required background and training approvals have been completed. Inspections After First 500 Meters: A second phase of inspections will be completed by Purchaser after the first 500 X meters and modules are installed. After the inspection, Purchaser will send a written correspondence to the Supplier's Project Manager confirming conformance to the specifications of this RFP or request corrective measures. During this 221 second phase of inspections, the Supplier is welcome to co -visit the inspected meters with a Purchaser representative. 222 Any work on electric meters other than single-phase, 120/240 volt, 320 amps or less should not be performed by X Supplier. Revisit Trips: Customer Premise Field Investigations— Post Installation. After installation, some small percentage of the X installed AMI meters may require an investigation and resolution for multiple reasons including incorrect installation, failed hardware, software mismatches on the systems, poor communications, etc. For these visits, the vendor to quote 223 a per visit cost. The visit should occur within 14 working days from the request by the Purchaser. Supplier may be required to revisit non -performing meters in the deployment area, identify the cause of the problem and when applicable resolve the issue. For budgetary purposes, assume 200 re -visits will be requested. The Supplier may only charge Purchaser for the number of visits completed and should be broken out separately on the monthly invoice. 211