Laserfiche WebLink
ii. New meter numbers scanned for accuracy and compared to preloaded list of available meters. <br />iii. Meter reading dates preloaded to allow utility defined blackout period. <br />iv. Meters cannot be changed out during blackout period. <br />V. Database post processing ensures data integrity and accurate billing. <br />vi. Follow up reporting provided for meters not found in field, or inaccessible for change out after <br />multiple efforts to access site. <br />5.10 High LeveiSecurityandArchitecture <br />C <br />os Ul <br />Web UI <br />♦ Modern Technology Stack <br />♦ 99.9% Uptime <br />♦ Encrypted Web and Mobile access via SSL/TLS <br />♦ Data and file -level encryption <br />♦ Cloud infrastructure protected within Virtual Private Network <br />♦ Redundant backups and clustered database instances <br />♦ SFTP encrypted site for file sharing <br />6.0 High-level Warehousing and Storage <br />1. Material Handling <br />a. Utility issued keys and barrel lock tools will be tracked per technician. <br />b. Technician will return old meters daily <br />i. Old meter serial numbers on outside of box <br />ii. Initials of tech and date on outside of box <br />c. Old meters will be palletized and shrink wrapped <br />2. Metersalvage <br />a. Salvage Meter Process <br />i. Allegiant palletizes and shrink wraps <br />ii. Allegiant will pick up meters Monthly after hold period <br />7. ® Call Center <br />1. Staffed 7 AM— 7 PM CST <br />2. #800 assigned to project <br />151 <br />