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5.5a ERMUSR 02-13-2024
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5.5a ERMUSR 02-13-2024
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7/31/2024 9:23:58 AM
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2/12/2024 12:40:28 PM
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City Government
type
ERMUSR
date
2/13/2024
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rap sa.cunr ,�a 999 <br />Q OW <br />w 99,9 <br />0 0 0 <br />OQ�• ac vz•e <br />91i �9 OQ . <br />.., <br />Q QAp 0 <br />7 0 <br />5.9 Utility Access <br />a. Unlimited access to web portal included in base contract during the deployment. <br />b. Secure login for each user <br />C. Custom reporting <br />Application and Support <br />Allegiant's proprietary WMS, Peak Workflow, offers robust configuration to meet Utility's requirements. UTILITY will <br />have 24/7 access to the Peak Workflow web portal and related Mobile App. UTILITY staff will be assigned various roles <br />that allow access to appropriate features. UTILITY Admin users will have the broadest access to the web portal with <br />capabilities to view status, view planned progress and dashboards, assign work and inventory to Technician users and <br />report all data. UTILITY Viewer users will have access to the same views/reports as Admin's, however, cannot affect <br />change on the data. Technician users will have access to work order maps and data capture features within the Mobile <br />App. <br />a. Administration <br />i. areas including features like quality assurance, user management and multi -project reporting <br />for an Account -level Admin will not be accessible. <br />b. Support <br />i. Allegiant provides 24X7 support on the applications. <br />C. Validations <br />i. In field validation of every data entry ensures accurate information. <br />150 <br />
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