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3. IP based platform support call forwarding to contacts <br />4. Call Volume Reporting and Issue tracking <br />5. Recording for calls and voicemail provided upon request <br />8.0 Safety Program Summary <br />1. All employees go through rigorous hot socket and meter handling training to ensure all of Allegiant's <br />employees are following all appropriate guidelines. <br />2. Each Allegiant employee wears PPE gear to include the following: <br />• Safety glasses\Face shield <br />• Hardhat <br />• Logoed FIR shirt and pants <br />• Protective footwear <br />• 600 Volt protective gloves and leathers <br />• FIR High Viz vest <br />3. Allegiant employees are issued appropriate contractor ID badges. <br />4. Daily/Weekly tailgate meetings are conducted to review the safety guidelines and review any field incidents. <br />5. In the event a meter exchange results in an unsafe meter can condition Allegiant's employees will follow the <br />local utility procedures and wait onsite until a utility personnel arrives. <br />Safety manual will be provided for a detailed review of Allegiant's program. <br />152 <br />