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--Quick <br />--Liked open house <br />7 <br />Poor service <br />Negative <br />--Rigid about payment <br />--Rude <br />--Hard to find right contact person <br />--On hold a long time <br />--Poor policies <br />--Follow-up not the best <br />--Not helpful <br />Other comments: <br />--Water and electricity are too expensive <br />--Please post outage info online <br />--Website is not intuitive <br />11 <br />116 <br />