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5.4 ERMUSR 05-10-2022
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5.4 ERMUSR 05-10-2022
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5/12/2022 11:48:26 AM
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5/12/2022 11:48:26 AM
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City Government
type
ERMUSR
date
5/10/2022
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ERMU customer newsletter is the preferred method of communication <br /> <br />How would you like ERMU to communicate with you? Check your top 3 <br />From the chart below, the customer newsletter is the most preferred way, almost double any other <br />choice. Other preferred ways are by the ERMU website, local newspaper and text (not currently <br />available). <br /> <br />Preferred Method of Communication from ERMU <br />Q1, 2022 <br />Customer newsletter <br />62% <br />ERMU website <br />33% <br />Local newspaper <br />25% <br />Text (not currently available) <br />23% <br />Social media <br />14% <br />Live chat (not currently available) <br />11% <br />Percent of Respondents <br /> <br />Social media mentions: <br />Facebook, 5 mentions <br />Instagram, 1 mention <br /> <br />Other mentions: <br />Email, 9 mentions <br />Mail, 2 mentions <br />Bill message insert, 1 mention <br /> <br /> <br /> <br />11 <br /> <br />104 <br />
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