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It is critical that employees be courteous, tactful, professional, and efficient on the telephone. Employees <br />are expected to answer and return calls promptly. <br />Personal calls made of feeei-_ a must not interfere with city work. should be <br />brief and made only when necessary. Preferably, personal calls should be made <br />during scheduled rest breaks or lunch periods. <br />The Mobile Phone Policy can be found on Access Elk River. <br />iPad/Tablet Device Use Policy <br />The Citv Council has authorized the purchase and assignment of ipads and tablet devices to enhance <br />workflow, reduce paperwork, increase efficiency, and enhance internal and external communication. The <br />full citv policv which includes purpose. use. care. and user responsibilities can be found on Access Elk <br />River. <br />Email and Voicemail Use <br />Emails and voicemails are subject to the Minnesota rRecords rManagementetention and <br />Employees should be awafe that theif email/voieemaA may be subjeet to the Minflesota Government <br />Data Practices Acts and could be classified as public information. <br />While occasional use of these services for personal, non -business use is acceptable, employees must <br />demonstrate a sense of responsibility and may not abuse email or voicemail privileges. <br />Communication sent via email or voicemail must be respectful in tone and professional. The <br />transmission, retrieval, or storage of discriminatory, harassing, derogatory, e -obscene, e&-defamatory, or <br />threatening messages are forbidden. Email shall not be used for chain letters or for any purpose which is <br />illegal, against city policy, or contrary to the city's interests. <br />There is no expectation of privacy with fegafd toregardin- city email or voicemail. The city has the <br />capability to retrieve mail messages even after deletion. Furthermore, the use of passwords on the email <br />and voicemail system does not mean that messages stored on those systems are confidential or may not <br />be retrieved or reviewed by others. The city reserves the right to review employee email files, messages, <br />and usage at any time and without notice and/or permission. <br />Employees must respect other's electronic communications and may not obtain unauthorized access to <br />another's email or voicemail messages, except pursuant to direction from the city administrator for the <br />purposes specified above. <br />Internet Access and Use <br />Acceptable uses of Internet access services include information for business -related purposes, <br />professional education, and professional development. <br />39 <br />