4.1. ERMUSR 02-12-2019 - Laserfiche WebLink

Home Browse Search

176.0 Customer Request to Disconnect A) Utility services may be disconnected upon a customer's request,provided that said customer has an application for service or service agreement with ERMU in his/her/their name and is an owner of the property for which disconnection is requested. I 8 0 Disconnection of Service with Notice A)With notice,ERMU may disconnect service to any customer for any reason stated below: 1)Failure of the customer to pay a bill for utility service. 2)Failure of the customer to meet ERMU's deposit and/or credit requirements. 3)Failure of the customer to make proper application for service and,if required, enter into a service agreement. 4)Customer's violation of any ERMU policies,rules and regulations. 5)Failure of the customer to provide ERMU reasonable access to ERMU's meters or other equipment and property(ERMU shall not allow more than two consecutive estimated billings). 6)Customer's breach of an agreement for service between ERMU and the customer. 7)When necessary for ERMU to comply with any order or request of any governmental authority having jurisdiction. 8) Issuance of repeat NSF check(s)in payment of a bill or required deposit. 9) Failure to pay all amounts due on an account,including any miscellaneous receivables invoice. 198.0 Notice of Disconnection of Service A) Except as otherwise provided in this Policy,ERMU shall,before disconnection, attempt to give the customer reasonable advance notice of such disconnection.The nature of the notice required and the period of time before disconnection shall be reasonable under the particular circumstances.Disconnection of service for any cause shall not release the customer from any previous obligation to pay for utilities or services received or amounts specified in the Utilities Service Policies,or any written contract with the customer. Should a disconnected customer fail to pay the outstanding bill within 30 days,the bill will be subject to collection procedures. I 109.0 Disconnection of Service without Notice A)Without notice,ERMU may disconnect service to any customer for any reason stated below: 1)In the event of an unauthorized use of,or tampering with,ERMU's equipment. 2)In the event of a condition determined to be hazardous to the customer,to the equipment,or to the public. I 110.0 Conditions for Reconnection of Service A) If a customer is placed on ERMU's list for disconnection,the ERMU disconnect/trip charge will apply and be due. B)Any customer,residential or commercial,who is in arrears before disconnection shall be required to post an additional deposit per the Deposit Policy. 38