4.5. SR 07-05-2016 - Laserfiche WebLink

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Project Approach - Section 3 A. Project Approach The true measure of an effective approach to managing tasks is the ability to deliver the expected results on time and within budget. We at Hakanson Anderson are accountable for our work and obligations. Our project approach and work plan for this project is based on our thorough understanding of the project. Our approach is focused around providing a strong experienced team. It is our goal to exceed the City of Elk River's expectations in all aspects of the project. Major elements required to successfully complete the project within the timeframes allowed include the following: • Coordinating a Public Process • Communication/Project Management Plan • Development of Detailed Plans • Qualified Construction Observer • Highly Skilled and Organized Team A brief description of these major elements are as follows: Coordinating a Public Process Coordinating a public process requires excellent communication skills, a thorough understanding of the project, and a thorough understanding of the clients' goals and policies. Further, the ability to adapt and respond to situations when or if misinformation is presented is crucial. There is no single factor that is more damaging to a project than misinformation, and if it is presented it must be dealt with immediately in a professional manner. In order to be successful and gain the trust of the project stakeholders, the facilitator must present accurate information and have the skills to communicate the benefits of the proposed improvements. Further, it is crucial that the design team listen to public comment, evaluate it for merit, and openly discuss the decision making process. Our experience has shown us that stakeholders all lend different points of view to various aspects of the project and those points of view must be considered. When project stakeholders are treated with respect, they typically return the favor. Communication Plan ki 11 We propose to utilize a variety of methods to communicate relevant project information to the public. We propose to utilize a combination of mailed notices, project web pages and social media to deliver updates and other media to affected residents and business owners at strategic times during the various stages of the projects. Detailed Traffic Control and Staging Plans In order for this project to be successful a significant amount of effort and thought must be put into preparing detailed traffic control and staging plans. If the traffic control and staging plans are not adequate and the Contractor is allowed to"open up" all project areas at one time, there will likely be many unhappy residents and business owners. Staging plans that require a Contractor to finish one project area before opening up a new project area will be absolutely necessary. Project Approach, Page 4