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CEO Profile the next five years." ny when you're starting,"he explains."My 500 Festival Mini-Marathon for the second Ask Sapp how he keeps the business salary's better now than it was at year in a row, but this time he led a blind • growing and he'll rip off a list of things HealthCo, but it took six years to get it runner on a tether to the finish. that make Indy Lube different from its there." Don't, however, expect to see Sapp on competitors. But, in his estimate, the bot- There might even be a boat in the future the golf course or driving in a Porsche tom line depends on his people. "A lot of for the Sapp family—"I promised my anytime soon. "Someday, some of that the other quick-lubes are shrinking and daughter we'd get one by the time she was kind of stuff might be just fine," he we're growing, and I think that comes 10," says Sapp, who loves to ski, both on explains with a smile. "But right now I'm down to personnel and management." water and snow, as well as bike ride and enjoying just watching the business grow Indy Lube's hiring process includes run.In May,he completed the Indianapolis and watching people grow along with it."0 something Sapp developed called a "working interview." After a preliminary interview, potential employees come in, spend time in the shop to experience what's expected of them. If there's a good match, employees are given plenty incen 4 X) Single Source Systems, Inc. tive to work hard for Indy Lube. Sapp, "The Single Source For All of Your Business Computer Needs" who likes "to see his people grow and to help them grow," promotes his managers from within. Managers set goals for their OBJECT ORIENTED COMPUTER & NETWORKING stores and are eligible for bonuses based PROGRAMMING .. SALES, SERVICE on sales, organization and efficiency. Bay UNIX, XENIX, NOVELL & SUPPORT. employees get commissions based on how &TCP/IP 4X many accessories they sell. Long-time __ _ employees can buy stock in the company. –j–�%�%��' "i.' With reliable employees in place, Sapp = ' r- has been able to trim his work schedule to = MO V E L Lm Smake more time for his wife, Theresa, SOFTWARE �� their 7-year-old daughter Lindsey, 5-year- - ,""�""\ old son Ryan and year-and-a-half-old twin SCO \ toddlers,Nathan and Nicholas. • The couple recently had a house they 4e \ designed themselves built in Carmel. "It's " neat to see the kids grow up," Sapp says. The Networked Computing Ne50Y16 01 AT&T \- AUTHORIZED "My father didn't have a lot of time for / / / RESELLER / r the family because he was in business,and Ole I really want to do both. Sometimes that's a hard juggling act,but so far,so good." One of Sapp's priorities is to make sure Indy Lube gives back to the community that supports it. He's conducted a Lube-a- FRE E Thon in conjunction with the Muscular Dystrophy Association for the past three - = years and raised almost $30,000 for the AI AI ._ Single Source Systems Computer Info. Hotline charity. He also feels strongly about the TOUCH Call Green Movement and invites people to FOUR 630-3844 Then Press 5033 bring their old oil to Indy Lube to have it For additional free computer information,consult the recycled into hydraulic fluid. "We have a "Touch Four" section of your 1991-92 or new 1992-93 lot of opportunities to help the good old Yellow Pages. earth,"says Sapp. Sapp also might be able to finally take advantage of some of the financial rewards he's earned after initially being 3 1 7_253_0665 frugal for Indy Lube's sake. "I waited two For more info, circle 56 on Response Card years to begin taking a salary from Indy Lube—you have to leave it in the comps 4911 E.56TH STREET • INDIANAPOLIS,IN 46220 • FAX (317)253-0385 INDIANAPOLIS C.E.O. AUGUST 1992 19 ,r 1 t