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Industrial Clients Needs <br /> i <br /> In order to capture industrial development,the City of Elk River must meet all the critical <br /> needs of an industrial firm including: <br /> ❑ Site that meets the industrial firm's requirements <br /> o Financial incentives <br /> o Timely, accurate and easy to read information <br /> o Clear expectations of process, requirements and timetable <br /> ❑ Responsiveness <br /> ❑ Ease of doing business with the city <br /> o Understanding and consistency of policies and regulations <br /> o Prompt and courteous service <br /> ❑ Professional treatment <br /> • <br /> The clients' needs identified in the Strategic Industrial Marketing Plan were reaffirmed by <br /> both interviews,field experience and reviewing the competitors'product offerings. Please <br /> see Appendix A for the Client Requirements Chart. <br /> • <br /> Duckor&Associates,Inc. <br /> A BluePrint for Your Success. Today and Tomorrow <br />