5.2 ERMUSR 03-09-2004 - Laserfiche WebLink

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H.) Elk River Municipal Utilities shall inform its local governing body of any major service interruption. Major service interruption means bulk power supply or an interruption of service at the feeder level above which affects 500 or more customers for one or more hours. The information will include the location and cause of the interruption, the number of customers affected, the duration of interruption, and the best estimate of when service will be restored. The report must include the steps the utility took to restore service and any operational changes made, is considered, or intended, to prevent similar interruptions in the future or to restore service more quickly. The utility may call the Minnesota Public Utilities Commission (651-296-0406) regarding any significant interruption caused by a bulk power supply facility. I.) To the extent technically feasible, Elk River Municipal Utilities will track circuit interruption data, including identifying the worst performing circuit, explaining why the circuit is in last place, and describing any operational changes the utility has made, is considering, or intends to make to improve its performance. J.) Elk River Municipal Utilities will track all known instances in which nominal electric service voltages on the utility's side of the meter did not meet the standards of the American National Standards Institute for nominal system voltages greater or less than voltage range B. K.) Data on staffing levels, including field employees responsible for responding to trouble and for the operation and maintenance of distribution lines. For small utilities: an explanation of maintenance and emergency response agreements if the utility employs no qualified electric system personnel, or if it occasionally has no on-call personnel on duty. Any other information the utility considers relevant in evaluating its reliability performance over the calendar year. To the extent technically feasible, the utility will compile its SAIDI, SAIFI, and CAIDI for the past five years. If this information is not available, the utility shall explain how it has been tracking reliability for the past five years together with reliability data for that period of time. If the utility has implemented a new reliability tracking system that makes comparisons between historical and current data unreliable, the utility shall explain this in the report. RELIABILITY STANDARDS Reference: Minnesota Rules, part 7826.0600 The governing body of Elk River Municipal Utilities shall adopt its own locally-set reliability performance standards, in the form of proposed numerical values for SAIDI, SAIFI and CAIDI. These standards shall remain in effect until changed by the governing body.