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Patron Services Supervisor Report To: Elk River Board CC: Margot Barry, Library Services Coordinator From: Jeannette Burkhardt, Patron Services Supervisor Date: July, 2023 Library Services Coordinator ro We welcome Margot Barry to the Elk River Library as the new LSC. Margot has experience within the GRRL system as the LSC for the Becker and Big Lake Libraries, as well as library experience outside of GRRL in school media centers and the Carver County library system. We look forward to seeing her ideas and drive in the Elk River Library. Welcome Margot! User/Non-User Survey As mentioned at January's board meeting, GRRL contracted SCSU Survey Center to conduct a User/Non- User survey for us. The team reviewed the preliminary results of the SCSU User Survty. Over 5,000 responses were received by phone and email, an extraordinarily strong response rate. The top library locations used by respondents included St. Cloud (28%), Elk River (10%), St. Michael (7%), Waite Park (7%), Monticello (6%) and Little Falls (4%). Respondents could select more than one library as an option. Over half said they visit the library 11 or more times per year. The collection continues to be a main reason why people come to the library. Over half picked up an item on reserve and/or browsed the library collection on their last visit. Overall satisfaction with the library was high. The full results of the survey were presented to the GRRL Board at the July 18 meeting. Marcile Carlson Gift I submitted a proposal to the Fund Development Committee of the GRRL Board at their meeting in June. The group accept the proposal for use of the funds and we are moving forward with the project. Margot and I will meet with the reading coordinator Karin Emerson to figure out the next steps for recruiting volunteers, training volunteers, ordering materials and set up the Reading Bridge cart. The goal is to start this program in January 2024, although this time line is flexible. I&MBRARY RNM RE61 M