5.3 ERMUSR 2-11-2020 - Laserfiche WebLink

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UTILITIES COMMISSION MEETING TO: FROM: ERMU Commission Troy Adams, P.E. General Manager MEETING DATE: AGENDA ITEM NUMBER: February 11, 2020 5.3 SUBJECT: Strategic Plan and 2019 Annual Business Plan Results ACTION REQUESTED: Discussion on effectiveness of the Strategic Plan and the Annual Business Plan as organizational health assessment and planning tools; discussion on ongoing improvement and progress toward organizational mission and goals. BACKGROUND: In August 2017, the commission adopted a comprehensive manual of governance policies based on the Carver Model of governance. Included in those governance policies is Governance Policy G.2c Agenda Planning. This policy notes that in the first quarter and Management will review E Business Plan for the preceding fiscal year This annual review was confirmed and scheduled 20 Governance Agenda, which is included in the monthly commission meeting materials, and which is available to the public. DISCUSSION: The Strategic Plan consists of Governance Policies G.1c-g. These policies are summarized on the attached mission, vision, fundamentals, values, and planning themes handout. Additionally, the Strategic Plan includes a dashboard of initiatives, a management tool used to track project preparation for consideration in the budget, oversee the status of currently implemented projects, track future priorities currently on hold, and to track overall productivity and organizational resources. The Annual Business Plan consists of the budget and the schedule of rates. The purpose for the Strategic Plan is to establish the long-term direction and goals for an organization and develop the plan to get there. A good strategic planning process incorporates assessing risks and developing contingency plans based on risk mitigation in the journey toward the long-term direction and goals. The purpose of the Annual Business Plan is that of a tool. It is a tool used to measure organizational performance and provide usable information to take corrective actions to move the organization toward the long-term direction and goals established by the strategic plan. The Strategic Plan is a long-term forward-looking tool. The Annual Business Plan contains the budget and the schedule of rates. The budget is a financial tool used to forecast and quantify expected business performance. This financial tool ______________________________________________________________________________ Page 1 of 9 84