Laserfiche WebLink
L Anoka-Hennepin Technical College <br /> 1355 West Highway 10,Anoka,MN 55303-1590 <br /> School District 11 -(612)427-1880.1-800-247-5588 <br /> S September 9, 1994 <br /> Bill Rubin <br /> Economic Development Coordinator <br /> City of Elk River <br /> Dear Bill: <br /> My apologies for the delay in getting this to you. <br /> I would suggest a two phase approach to the issues around the review of the permit <br /> process. Phase 1. is a process review and redesign one and Phase 2 would be to <br /> design and deliver customer service training needed to support the design. A <br /> proposal for. Phase 1 is attached. Because Phase I includes a training needs <br /> assessment, Phase 2 costs would be for design, delivery and participant materials. <br /> • Although it's final shape would depend on the redesigned process, I can safely tell <br /> you thatcosts would run around $140/hour of delivered training. <br /> Looking forward to discussing this with your group, if not today then early next <br /> week. <br /> Sincerel <br /> Linda Brow g <br /> Customized Training Consultant <br /> • • <br /> Minnesota t Technical College System <br /> an Equal Opportunity Employer <br /> 2'd 8S:LO P6, 60 d3S <br />