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6.1. ERMUSR 04-13-2010
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6.1. ERMUSR 04-13-2010
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4/20/2010 2:00:37 PM
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4/13/2010 12:16:55 PM
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City Government
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ERMUSR
date
4/13/2010
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~2% ~5} Strongly agree <br />5~% ~~} Agree <br />o Neither agree nor disagree <br />^ Disagree <br />^ Strongly disagree <br />~% ~l } Daes not apply <br />9, The people at Elk River Utilities treat me in a <br />respectful manner. <br />50% ~~} Strongly agree <br />50% ~6} Agree <br />^ Neither agree nor disagree <br />^ Disagree <br />^ Strongly disagree <br />^ Does not apply <br />10. The people at Elk River Utilities really know <br />what they are doing, <br />5 S % ~7} Strongly agree <br />3 3 % ~4} Agree <br />^ Neither agree nor disagree <br />^ Disagree <br />^ Strongly disagree <br />S% ~ 1 } Does not apply <br />11, I feel much better now than when I first came to <br />Elk River Utilities, <br />42% (5) <br />17% (2) <br />8% (1) <br />0 <br />0 <br />17% (2) <br />Strongly agree <br />Agree <br />Neither agree nor disagree <br />Disagree <br />Strongly disagree <br />Does not apply <br />12. overall, I would say that working with Elk <br />River Utilities has improved the quality of my life, <br />5 S % ~7} Strongly agree <br />3 3 % ~4} Agree <br />8°/a ~l} Neither agree nor disagree <br />^ Disagree <br />^ Strongly disagree <br />^ Does not apply <br />ow could ilk diver ~Jtilities improve their services? <br />® wish it could cover farther than one building. <br />Since I have live here; I don't know how. <br />® I think they should eliminate those sirens and get right to the problem the could <br />. Y <br />be losing valuable time -- like the last time I had an emergency + called ~ 11 I <br />couldn't breath + needed help right away tthis is before I had MedAlert} even <br />~ 11 asks to many questions + should just find out the problem and get there right <br />away, <br />I have not had a problem in the S yrs, I lived at Dell, commons ,apt. <br />Please tell us any other comm.euts you have regarding Ells fiver Utilitiese <br />Thank you and keep up the good work! <br />Just thank you, <br />® I am glad I have it! ! <br />® I only called when due to weather conditions our power was off to enquire when <br />it would be on again. Qften it would be on again before they thought it would be. <br />
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