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<br />I ,How would you rate the quality of services you ^ Gnly a few of m needs have been <br />y <br />received ' ' ' ~ <br />from Elk River Util~tzes, met <br /> ^ None of my needs have been met <br />50% ~6} Excellent - <br />50% ~G} Good 5, Appointm ents with Elk River Utilities are <br />^ Fair canvcn~enti, <br />^ Poor <br />^ Terrible 3 3 % ~4} Strongly agree <br />^ I have not received services from Elk 17% ~2} Agree <br />River Ut~litles ^ Neither agree or disagree <br /> ^ Disagree <br />2, Did you get the kind of services you wanted? 8% ~ 1 } Stron I disa ree <br />gy g <br /> 3 3 % ~4} I have nat made appointments with <br />92% ~ 11 } Yes, I received the services that I Elk River Utilities or does not a 1 <br />pp Y <br />wanted <br />8% ~ 1 } Yes, I received some services I 6, Elk River Utilities addresses m needs in a time) <br />y <br />wanted manner, <br />^ No, not really <br />^ No, definitely not 50% (6} Strongly agree <br /> 3 3 % ~4} Agree <br />3. How satisfied or dissatisfied are you with the ^ Neither agree nor disa ree <br />g <br />. <br />amount of help you received from Elk River ^ Disagree <br />Utilities? ^ Strongly disa ree <br />g <br />' 8% ~ 1 } Does not apply <br />75% ~9} very satisfied <br />17% ~2} Iti~astly satisfied 7. ~ would come back to Elk River Uti lities if I <br />^ Neither satis~ ed or dissatisfied needed help again, <br />^ Somewhat dissatisf ed <br />^ very dissatisfied SS% ~7} Yes, definitely <br />^ I received no help from Elk River 33% ~4} Yes, I think so <br />Utilities ^ I'm not sure <br /> ^ N'a, I don't think so <br />4, Ta what extent has EIk River Utilities met your 8% ~ 1 } No, definite) not <br />y <br />needs? ^ Does not apply <br />67% ~$} Almost all of my needs have been 8. The people at Elk River Utilities real) seem to <br />y <br />met listen to me. <br />25% ~3} Lost of my needs have been met <br />