5.3. ERMUSR 04-13-2010 - Laserfiche WebLink

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The convenience fee is set by determining an average custo~~aer payment and setting a convenience fee base accordingly, The base fee is good up to double file average payment, in wl~.ich case the fee doubles as well, The maximum payment collected would be triple tlae average payment, a~1~ would lave a triple fee, Preliminary review indicated that our average customer payment would be $200 a~ad tl~e base fee would be approximately $4,25. A payment of $1 to $399 would be charged a $4,25 convenience fee cif ~ 00% cost passed along to the custon~er.~ If we want to share in that cost, ~assuz~ne 50150 for demonstration} $2,12 could be charged to the customer, and E~.MU would pay $2,13, Zf ERM~J had no convenience fee, it would be 2,75% of the transaction, ranging from $2.75 fora $ x.00 payment to $10,97 fora $399 payment, and $1 ~, 50 for a $~00 pa.y~nent, Paymentus conies with a lot of references, most notably Anol~a, and they are VERY pleased with the service. A~a.ol~a actually went with another web-based credit card vendor a:nd ended up severing that relationship and moving to Pay~nentus. They were then able to i~acorporate phone payments as well, wl~icl~ tu~~.~ed out to be a huge positive collection tool for them, Anol~a charges 100% of the convenience fee to tl~e custome~~, Anoka was already setup to tape counter payments and. so continues to offer that as well, and. pays .for those transactions as they always did. They lave not seen a preference for customers to come in person and pay just to avoid tl~e convenience fee. Ad.ditio~.lal in.fornaation on Payment~us and the other companies looped at is available,l haven't included it here simply because it's already a lot of infar~nation to go through.l:f you would life any further information, please lot me l~~ow, Staff recon~n~ends adoption of Payn~entus, with a "swipe" credit card station at the front counter, Staff requests commission direction on tl~e fees and whether to absorb or pass along.