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~j <br />Elk River <br />Municipal Utilities <br />13069 Orono Parkway • P.O. Box 430 <br />Elk River, MN 55330-0430 <br />November 12, 2009 <br />To: Elk River Municipal Utilities commission <br />John Dietz <br />Jerry Gumphrey <br />Daryl Thompson <br />From: Theresa Slominski <br />Re: Staff Update -Office <br />Bond Refunding potential <br />Phone: 763.441.2020 <br />Fax: 763.441.8099 <br />Tim Simon, Finance Director for the City of Elk River, let me know that they are looking <br />into a bond refunding for the city. An additional bonding that they may be looking at <br />refunding involves our 2002B Bond, which was for the expansion of City Hall to include <br />our building. Interest rates would have to come down slightly to make this additional <br />refunding feasible. If this is deemed feasible, it would involve a Public Hearing in <br />December, and it is unlikely that it would be met with opposition, given that it would <br />ultimately save money. Ehlers, bond counsel for the City, has contacted me for <br />preliminary information in anticipation of this potential. We will keep you informed as <br />this potentially develops. <br />Eco envelopes <br />This month the eco envelopes will be used for the first time. We hope that it will be well- <br />received. <br />Trainings <br />Staff have had some heightened sensitivity to personal safety with the last round of <br />disconnections before the cold weather rule went into effect. Jeff Beahen from the police <br />department provided staff with a training on dealing with hostile customers and general <br />awareness to provide a safe environment. <br />There isn't a utility customer service training available to send staff to. I inquired of <br />Rochester Public Utilities because they have a customer service department with an <br />