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Full Service Sales vs. Unbundled (retail choice) Sales, 2003 <br />Residential Commercial Industrial <br />All U.S. Customers <br /> Ful] Service Sales 8.6 7.8 5.0 <br /> Unbundled Sales 11.8 10.1 6.8 <br /> Total: All Customers 8.7 8.0 5.1 <br />Retail Choice States Only <br /> Full Service Sales 9.7 9.1 5.9 <br /> Unbundled Sales 11.8 10.1 6.8 <br /> Total: All Customers 9.9 9.3 6.1 <br />B~ State <br />California <br />Full Service Sales <br />12.0 <br />12.8 <br />9.9 <br /> Unbundled Sales 12.2 10.8 10.1 <br />Connecticut Full Service Sales 11.3 9.9 8.0 <br /> Unbundled Sales 10.1 n/a 6.1 <br />Delaware Full Service Sales 8.6 7.3 5.6 <br /> Unbundled Sales n/a 4.6 4.6 <br />Illinois Full Service Sales 8.4 7.3 4.8 <br /> -Unbundled Sales n/a 6.6 5.3 <br />Maine Full Service Sales 8.7 7.5 6.7 <br /> Unbundled Sales 12.4 10.4 6.8 <br />Maryland Full Service Sales 7.7 7.1 4.4 <br /> Unbundled Sales 7.9 6.3 6.3 <br />Massachusetts Full Service Sales 11.5 10.8 9.3 <br /> Unbundled Sales 37.2 9.6 8.7 <br />Michigan Full Service Sales 8.4 7.6 5.0 <br /> Unbundled Sales n/a 6.0 4.9 <br />Montana Full Service Sales 7.6 7.0 4.3 <br /> Unbundled Sales 35.6 11.7 3.7 <br />New Hampshire Full Service Sales 12.0 10.4 9.3 <br /> Unbundled Sales n/a 20.4 5.3 <br />New Jersey Full Service Sales 10.7 9.2 7.4 <br /> Unbundled Sales 10.9 9.6 7.7 <br />