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keep the city up-to-date with current technology. The long-term benefit is that it will provide <br />online citizen complaint and request opportunities in a much more efficient manner than <br />simply emailing or calling city hall. Additionally, it has the opportunity to provide elected <br />officials access to a wealth of information regarding city responses to various complaints that <br />they may have received. Not only has the ICMA endorsed this system but also the League of <br />Minnesota Cities (LMC) is in the final stages of negotiating a contract so that the software <br />system will be available at an economical price for all Minnesota cities. <br /> <br />A presentation of Request Parmer is scheduled for this City Council meeting. Terry Maurer <br />and Doug Brown, from Howard R. Green will be making the presentation. Staff is not <br />asking for approval to spend funds at this time, as we want the LMC contract to be <br />approved first. Staff does want to receive Council feedback on whether or not it is <br />appropriate to keep working on the implementation aspects of this software program based <br />on the assumption that once a contract is negotiated the city would be pursuing the Request <br />Partner system. <br /> <br /> <br />