5.6. ERMUSR 10-14-2008 - Laserfiche WebLink

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Question of Business Conduct Current Policy: None Proposed Polio In accepting employment with the Elk River Municipal Utilities, employees become representatives of Elk River Municipal Utilities and are responsible for assisting and serving the customers for whom they work. An employee's primary responsibility is to serve the customers of Elk River Municipal Utilities. The values of Elk River Municipal Utilities -ethics, open and honest communication, maintaining a positive workplace for employees, and serving customers - must guide our daily business activities. We strive for and take individual responsibility for ethical behavior -not only because it is the right thing to do, but also because it is fundamental value in public services. We expect every employee to practice ethical behavior in all dealings and relationships with customers, suppliers, community members, and co-workers. In addition, courtesy and professionalism are expected from everyone at Elk River Municipal Utilities. Unacceptable conduct consists of any action or omission that, in the business judgment of Elk River Municipal Utilities, significantly departs from expected standards of behavior affecting the workplace. Some examples of unacceptable conduct include but are not limited to: 1. Not performing assigned duties to the best of their abilities at all times. 2. Not rendering prompt and courteous service to the public at all times. 3. Unauthorized possession of company property. 4. Falsifying timekeeping records or any other company records. 5. Violating the company's work rules regarding alcohol and illegal drugs. 6. Fighting or threatening violence in the workplace. 7. Negligence or improper conduct leading to damage of employer-owned or customer- owned property. 8. Insubordination or other disrespectful conduct, including failing to respond to warnings or directives to improve conduct or performance. 9. Violation of safety or health rules. 10. Sexual or other unlawful or unwelcome harassment. 11. Unauthorized possession of firearms or any object that could be considered a dangerous weapon. 12. Excessive absenteeism or any absence without reasonable notice. 13. Unauthorized disclosure of business secrets or confidential information. 14. Misuse of company resources. 15. Any other behavior constituting unacceptable conduct. All employees have a personal responsibility to report any behaviors or practices that may risk our future success. If you have any concerns or questions, discuss them with your supervisor or any member of management. These concerns will be treated confidentially (to the extent possible) and with high priority.