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tyler When purchasing a new computer system you are joining into a long term partnership with a company who will be responsible for meeting your needs for years to come. What company can best facilitate those needs and guarantee the type of support and continued enhancements that you can rely on? Take the time to compare companies and products. Generally, you get what you pay for. Use this following check list to see how your current, or other potential software vendors measure up against INCODE Products. Each item listed is a general part of the Tyler Technology, Inc., INCODE products offering. General Items INCODE Current S ecializes in local overnments the size of Elk River Have 50 inte rated modules to choose from Customer tailored financial statements Em to s several CPA's for financial ex ertise Support calls are answered by a live body on the initial call and resolved over 70% of the time on that 1~ call ~/ Over 60 em to ees in research and develo ment Will convert all data includin histo Com lete context sensitive on-screen hel that is menu driven Installed in more than 1400 cities in 30 states Meets all State re uired re ortin User defined tem lates for easier/ uicker data ent Has a customer retention rate of over 99% On-site trainin and online Student Center On-going training through user forums and regional user rou sand on oin webinars. ~/ On-going development with new releases annually at no Char e ~/ Toll Free hone su ort 7AM to 7PM CDT Gra hical re resentation of bud et line item anal sis Live u date to maintain the latest version of the software Create and maintain our forms letters and documents Interface to Microsoft Word & Excel Interface to Ima in /Ma in w/ Mobile Interface as well Active X Interactive In ui Grids Public Safe and Munici al Court Solutions Available Buildin Permits Business Licenses and Work Order Solutions 1 Contact and Pro a database for all a lications