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WEBQA SERVICES AGREEMENT <br />6. INDEMNIFICATION <br />6.1 Indemnification. Each Party agrees to fully indemnify and hold <br />harmless the other for any and all costs, liabilities, losses, and <br />expenses (including attorney's fees) resulting from any claim, suit, <br />action, or proceeding brought by any third party arising from a party's <br />(a) breach of any of its obligations or warranties; or (b) negligence or <br />willful misconduct. WebQA's liability hereunder is expressly limited <br />to the amount received under this agreement. <br />7. TERMINATION OR CHANGE ORDER <br />7.1 Termination for Cause. Either party may terminate this <br />Agreement if the other party breaches any material term or condition <br />of this Agreement and fails to cure such breach within sixty (60) days <br />after receipt of written notice of the same. If WEBQA terminates for <br />cause, all payments due and owing for the. remainder of the Term will <br />immediately be due. <br />7.2 Termination Without Cause. Either party may terminate this <br />agreement without cause providing that the terminating party gives <br />the other party sixty (60) day's written notice prior to termination. <br />Should Customer terminate without cause after the first date of the <br />term as defined in Schedule 1, Customer must pay the balance of <br />contracted term. Should WEBQA terminate without cause, Customer <br />has no obligation for payment. <br />7.3 Termination for Bankruptcy. Either party may terminate this <br />Agreement immediately if (a) the other party becomes the subject of <br />a voluntary petition in bankruptcy or any voluntary proceeding <br />relating to insolvency, receivership, liquidation, or composition for <br />the benefit of creditors; or (b) the other party becomes the subject of <br />an involuntary petition in bankruptcy or any involuntary proceeding <br />relating to insolvency, receivership, liquidation, or wmposition for <br />the benefit of creditors, if such petition or proceeding is not dismissed <br />within thirty (30) days of filing. <br />7.4 Effect of Termination. Upon the effective date of expiration, <br />cancellation or termination of this Agreement (a) WEBQA will <br />immediately cease providing the Service(s); and (b) any. and all <br />payment obligations of the Customer through the termination, <br />depending upon cause or without cause, as defined above, will <br />immediately become due. <br />7.5 Survival. The following provisions will survive any expiration or <br />termination of the Agreement: Sections 3 (Intellectual Property <br />Ownership), 5 (Limitation of Liability), 6 (Indemnification), <br />9 (Confidentiality) and 10 (Miscellaneous). <br />8. USE <br />8.1 Acceptable Use. Customer represents and warrants that the <br />Technology and Services will only be used for lawful purposes, and <br />in a manner allowed by law and in accordance with reasonable <br />operating rules, policies, terms and procedures. <br />8.2 Restrictions on Use. Customer represents and warrants that <br />Customer and its Authorized Users will not (a) sell, lease, distribute, <br />license or sublicense the Technology or Services; (b) modify, change, <br />alter, translate, create derivative works from, reverse engineer, <br />disassemble or dewmpile the Technology or Services in any way for <br />any reason; (c) provide, disclose, divulge or make available to, or <br />permit use of the Technology or Services by, any third party; (d) <br />copy or reproduce all or any part of the Technology or Services <br />(except as expressly provided for herein); (e) interfere, or attempt to <br />interfere, with the Technology or Services in any way; (f) introduce <br />into or transmit through the Technology or Services any virus, worm, <br />trap door, back door, timer, clock, counter or other limiting routine, <br />instruction or design; (g) remove, obscure or alter any copyright <br />notice, trademarks, logos or other proprietary rights notices affixed to <br />or contained within the Technology or Services; or (h) engage in or <br />allow any action involving the Technology or Services that is <br />inconsistent with the terms and conditions of this Agreement. <br />8.3 Withdrawal of Access. WEBQA may, upon misuse of the <br />program, misconduct, security breaches or grossly improper use of <br />the Customer data, instruct Customer to terminate access to any <br />Authorized User or individual and Customer agrees to promptly <br />comply with such instruction. <br />9. CONFIDENTIALITY <br />9.1 WEBQA Information. Customer acknowledges that the <br />Technology and Services contain valuable trade secrets, which are <br />the sole property of WEBQA or its suppliers, and Customer agrees to <br />use reasonable care to prevent other parties from learning of these <br />trade secrets. Customer will take all reasonable steps to prevent the <br />unauthorized access to the Technology and Services. <br />9.2 Customerlnformation. WEBQA acknowledges that Customer's <br />database may contain valuable trade secrets, which are the sole <br />property of Customer. To the extent that WEBQA becomes aware of <br />the content of a Customer database, WEBQA agrees to use <br />reasonable care to prevent other parties from learning of these trade <br />secrets; provided WEBQA may disclose such trade secrets to <br />affiliates, agents and other third parties, including counsel and <br />regulators, on a need-to-know basis, so long as such parties agree to <br />maintain the confidentiality of such information. <br />9.3 Exceptions. The obligations of this Section 9 shall not apply to <br />any information that (a) is now, or hereafter becomes, through no act <br />or failure to act on the part of receiving party (the "Receiver"), <br />generally known or available; (b) is known by the Receiver at the <br />time of receiving such information, as evidenced by the Receiver's <br />records; (c) is hereafter furnished to the Receiver by a third party, as <br />a matter of right and without restriction on disclosure; (d) is <br />independently developed by the Receiver without reference to or use <br />of the disclosing party's information; or (e) is required to be <br />disclosed by law, provided that the party to whom the information <br />belongs is given prior written notice of any such proposed disclosure. <br />10. MISCELLANEOUS PROVISIONS <br />10.1 Force Majeure. Neither WEBQA, its suppliers nor Customer <br />will be liable for any failure or delay in its performance under this <br />Agreement due to any cause beyond its reasonable control, including <br />acts of war, acts of God, earthquake, flood, embargo, riot, sabotage, <br />labor shortage or dispute, governmental act or failure of the Internet <br />(not resulting from the negligence or willful misconduct of <br />WEBQA), provided that the delayed party: (a) gives the other party <br />prompt notice of such cause, and (b) uses its reasonable commercial <br />efforts to promptly correct such failure or delay in performance. If <br />WEBQA is unable to provide Service(s) for a period of thirty (30) <br />consecutive days as a result of a continuing force majeure event, <br />Customer may cancel the Service(s) without penalty. <br />WebQA and Agreement <br />WebQA Confidential <br />Page 2 <br />