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UTILITIES COMMISSION MEETING <br />TO: FROM: <br />ERMU Commission Tony Mauren – Governance & CommunicationsManager <br />MEETING DATE: AGENDA ITEM NUMBER: <br />September 9, 20254.1 <br />SUBJECT: <br />Commission Policy Review – G.4e – Core Customer Services <br />ACTION REQUESTED: <br />Adopt updated policy language <br />BACKGROUND/DISCUSSION: <br />This month commissioners are reviewing policy G.4e – Core Customer Services to make <br />comments, ask questions, or recommend updates. <br /> <br />With policy G.4e, the Commission sets forth its expectations for the General Manager <br />concerning core customer services and related business opportunities. <br /> <br />Staff is recommending one minor edit to make the text gender neutral. <br /> <br /> <br />ATTACHMENTS: <br /> Updated ERMU Policy – G.4e – Core Customer Services <br />______________________________________________________________________________ <br />Page 1 of 1 <br />39 <br />