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15 | P a g e <br /> <br />Cancellations and Refunds <br />A. All cancellations must be received no less than fourteen (14) days prior to the rental <br />time to be eligible for a refund. <br />A. Refunds more than 14 days prior to scheduled use will receive a 50% refund. <br />a. Any cancellation of a rental total $5,000 or above will require 45 or more days’ <br />notice to receive a full refund. Cancellation notices between 30-44 days prior <br />are eligible for a 50% refund and cancellations notices less than 30 days in <br />advance will not receive a refund. <br />B. Refunds less than 14 days prior to scheduled use are not eligible for a refund. <br />C. All refund requests will be charged a $10 cancellation fee. <br />D. Refunds will not be issued for no shows. <br />E. The user should confirm their reservation by making the following two payments: <br />• Pay the rental total. This amount is shown on the Facility Use Permit. This <br />payment may be made in the form of cash, check, or <br />Visa/MasterCard/Discover. In all cases, checks may be made out to City of <br />Elk River. <br />• Damage deposit. <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br />Page 142 of 637