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<br /> <br /> 8 <br />June 2025 <br />236096v1 <br />Your report of harassment may be oral or written; in either case, it is important that you <br />state that your report is being made under this harassment policy, or that it concerns <br />harassment. You may choose to whom you make the report; that choice, however, must <br />be made from the list of individuals named above. <br />Employees who observe sexual harassment or discriminatory behavior must promptly <br />report these observations under this policy. <br />The Utilities will promptly investigate harassment complaints as appropriate, and take <br />other appropriate action. Any person who is found to have committed prohibited <br />harassment will be subject to corrective action up to and including termination. <br /> Confidentiality – No Retaliation <br /> <br />The Utilities will strive to protect the confidentiality of information the Utilities receives <br />pursuant to this policy to the extent feasible and to the extent permitted by law. <br />Retaliation against any individual for making a good faith complaint under this policy, for <br />opposing harassment, or for participating in an investigation of any claim regarding <br />harassment or inappropriate behavior is strictly prohibited. <br />If you feel that you have experienced such retaliation, you should follow the Reporting <br />Procedure outlined in this policy. <br /> Questions About This Policy <br /> <br />Any questions about this policy or any related matter should be referred to the Human <br />Resources Representative or any Utilities manager or Director. <br /> <br />6. BUSINESS CONDUCT <br /> <br />In accepting employment with the Utilities, employees become its representatives to the <br />public and are responsible for assisting and serving the customers for whom they work. <br />An employee’s primary responsibility is to serve the customers of Elk River Municipal <br />Utilities. The values of Elk River Municipal Utilities - ethics, open and honest <br />communication, maintaining a positive workplace for employees, and serving customers – <br />must guide our daily business activities. We strive for and take individual responsibility <br />for ethical behavior – not only because it is the right thing to do, but also because it is a <br />fundamental value in public services. <br />Unacceptable conduct consists of any act or omission that, in the business judgment of Elk <br />River Municipal Utilities, significantly departs from expected standards of behavior <br />affecting the workplace. Some examples of unacceptable conduct include, but are not <br />limited to: <br /> <br />1. Not performing assigned duties to the best of the employee’s ability at all times. <br />2. Not rendering prompt and courteous service to customers and the public at all times. <br />75