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SCHEDULE A - SCHEDULE OF PRODUCTS TO PRODUCT <br />AGREEMENT(S) <br />or SharePoint Online. <br />CITY OF ELK RIVER must associate Marco Technologies LLC as their Microsoft Cloud Service Provider partner and reseller. <br />CITY OF ELK RIVER must grant Marco Granular Delegated Admin Permissions (GDAP) with elevated rights to perform proper <br />tenant administration and continue to renew these rights on occasion. <br />CITY OF ELK RIVER must procure net new Microsoft 365 licenses through Marco's Microsoft Cloud Service Provider reseller <br />relationship. <br />CITY OF ELK RIVER must move any pre-existing term-based Microsoft 365 subscriptions to Marco's Microsoft Cloud Service <br />Provider reseller relationship at time of term renewal date (typically 1mo, 1yr, or 3yr). <br />CITY OF ELK RIVER shall designate a Primary Point of Contact (POC) who shall act as the decision maker authorized for billing and <br />change approval on behalf of the company. <br />CITY OF ELK RIVER shall provide a minimum of two emergency contacts or call groups available during and after business hours <br />in the case of a P1 incident escalation from Marco's SOC. <br />CITY OF ELK RIVER shall allow Marco approved third-party enterprise apps to integrate directly with client's Microsoft 365 <br />environment to allow for ACE365 contracted services. <br />CITY OF ELK RIVER shall be responsive and timely to requests from the Marco Team during initial provisioning and throughout <br />the term of the ACE365 agreement. <br />CITY OF ELK RIVER IT strategy must align with a cloud-first and Microsoft-first approach to IT product and service delivery. <br />SERVICES ASSUMPTIONS, EXCLUSIONS, AND NOTES <br />Please list any Assumptions, Exclusions, and Important Notes for the purposes of this engagement: <br />Microsoft 365 Licensing <br />o Licensed features must include Entra ID P1, Intune, and Defender for Endpoint for all users and devices. <br />ACE365 User Licensing <br />o User counts are determined by Entra ID users with any Microsoft 365 license assigned. <br />o Initial user quantity as agreed upon by Marco and CITY OF ELK RIVER. <br />o Billed user quantity will vary monthly based on actual licensed Entra ID user accounts. <br />Cybersecurity Controls <br />o Provided or enhanced by ACE365 included features: <br />Identity and Access Management <br />Multifactor Authentication <br />Backups for Microsoft 365 (Exchange, SharePoint, OneDrive, and Teams) <br />Endpoint Detect and Response (EDR) using Defender for Endpoint <br />24x7 Security Operations Center (SOC) <br />Managed Detect and Response (MDR) for Endpoints, Servers, and M365 Cloud Services <br />Email Filtering and Web Security <br />Microsoft Product Patch Management <br />Microsoft 365 Tenant Configuration Hardening using CIS Benchmarking <br />Endpoint Configuration Hardening using Intune and Baseline Compliance Policies <br />o Additional Cybersecurity controls frequently required but NOT provided by ACE365 are as follows: <br />Security Program & Policy Development <br />Cybersecurity Awareness Training <br />Complete Vulnerability Management <br />External Pen Testing <br />On-Premises Backups <br />Central or Retained System Logging <br />Marco can provide many of these additional products and services to complete your Cybersecurity strategy by <br />3Page 195 of 227