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8.1 SR 02-18-2025
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8.1 SR 02-18-2025
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SCHEDULE A - SCHEDULE OF PRODUCTS TO PRODUCT <br />AGREEMENT(S) <br />IT - Ace 365 Acceleration -- CITY OF ELK RIVER <br />Prepared by:Prepared for:Quote Information: <br />Marco - St. Cloud CITY OF ELK RIVER Quote #: 182286 <br />Adam Schefers <br />320-249-5796 <br />adam.t.schefers@marconet.com <br />13065 ORONO PKWY <br />ELK RIVER, MN 55330-5600 <br />Seth Calvin <br />763.635.1084 <br />scalvin@elkrivermn.gov <br />Version: 1 <br />Date Issued: 02/11/2025 <br />Expiration Date: 02/28/2025 <br />Cloud Acceleration Implementation Overview <br />ENGAGEMENT OVERVIEW - DESIRED GOALS AND OUTCOMES - CURRENT SITUATION <br />CITY OF ELK RIVER is needing an offering that is more focused on providing a managed security tool stack that aligns with organizational <br />needs and cyber insurance requirements. CITY OF ELK RIVER is open to leveraging any Microsoft Security tool that meets these needs. <br />ACE365 will provide many of the components that CITY OF ELK RIVER is looking for with full understanding that there will be a need to <br />invest in some additional tools and services beyond the ACE365 offering. Marco's technical account manager will work with CITY OF ELK <br />RIVER as part of the ACE365 agreement to fully leverage all the Microsoft tools and technologies and make good recommendations on <br />areas of additional investment needs. <br />With ACE365 Cloud Acceleration Marco will partner with CITY OF ELK RIVER and provide the following: <br />24x7 Managed Detect and Response (MDR) for Endpoints and Microsoft 365 Cloud Services <br />Microsoft Defender for Endpoint Management <br />M365 Secure Score Management <br />Secure Operation Center (SOC) <br />Microsoft 365 Cloud File Backups <br />Service Desk for Microsoft 365 Administrative Requests <br />Assigned Technical Account Manager <br />Microsoft 365 Safeguards Implementation <br />Endpoint Compliance Policy Development & Management using Intune <br />Password Manager for IT Team and Employees <br />IT Documentation Repository <br />Managed Enterprise App Package & Delivery <br />Windows OS In-Place Upgrades <br />New Computer Provisioning with Delivery Day Helpdesk <br />Preferred Pricing on M365 Project Labor <br />CLIENT RESPONSIBILITIES <br />Marco's ACE365 Team will guide CITY OF ELK RIVER through initial ACE365 Cloud Acceleration service provisioning and usage but require <br />the following for a successful delivery of ACE365 Cloud Acceleration: <br />CITY OF ELK RIVER must have Microsoft 365 Business Premium licensing purchased and assigned to Entra ID user accounts. <br />CITY OF ELK RIVER must be using (or have the intent to use) Microsoft's 365 services such as Exchange Online, OneDrive, Teams, <br />2Page 194 of 227
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