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City <br />E <br />Vdver <br />To: Multipurpose Facility Advisory Commission <br />From: Community Event Center Manager Katie Harstad <br />Date: December 9, 2024 <br />Subject: Multipurpose Facility Advisory Commission Staff Report <br />Memorandum <br />Item: 6.2 <br />This report is a monthly highlight of department activities related to recent collaborations, strategic planning, <br />staff changes/developments, and operations. <br />Staffing Changes <br />■ Concession Worker <br />o Ellayna Lynch (External Hire) <br />Toast — New Point of Sale <br />On November 1, a new point of sale system was installed called Toast. Previously concessions were using Cloud <br />Retailer (what the liquor stores use), and Civic Rec was being used at the front desk. By transitioning to Toast we <br />gained functions and took a step in a larger plan to transition software programs to reduce expenditures, <br />streamline operations, and provide additional services needed to grow. <br />Leased Spaces and Elk River Youth HockeySpaces <br />At the November 4 City Council Work Session, the leased space rental for storage spaces was set a $12.00 per <br />square foot per year. All user groups will be set at equal rental rates upon conclusion of contracted terms. <br />ERYHA Scheduling <br />Staff reached out to ERYHA President, Ryan Eason, and Scheduler, Jess Milless, to discuss a new plan for <br />scheduling going forward. In the past, because of the budgeting within their contract agreement, the facility was <br />reserving all hours within their parameters which resulted in ERYHA giving back hours at any time without <br />penalty. For the month of October, ERYHA gave back 92 hours of ice. Staff and board members worked <br />together to find a new solution by better planning actual usage based on prior years instead of over -reserving and <br />returning. ERYHA affirmed they'll work with staff around the hours needed for the community for open skate <br />and the Minnesota Hockey Tier 1 League in the fall while still meeting their ice utilization needs. <br />The Overlook Grand Opening and Pull Tabs <br />The grand opening of The Overlook occurred on Wednesday, November 13. The room was quite full all <br />evening. In the month of November, The Overlook totaled $9,647 in sales. The Chamber of Commerce <br />attended and facilitated a ribbon cutting. Jim Boyle from the Star News attended and came in for a follow up <br />interview. ERYHA will pursue a city license to provide pull tabs in a similar manner as Tipsy Chicken behind the <br />bar with the FT Center collecting a percentage of revenue. <br />Page 244 of 273 <br />