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I. Communication <br />Staff will make every effort to respond to phone calls or electronic communications from Park <br />Stewards within the same business day, barring unforeseen circumstances. If the respective staff <br />member is unable to respond on the same business day, s/he or another staff member will follow up <br />before noon of the next business day. <br />■ Phone calls or electronic communications received after scheduled work hours will be responded to <br />the following business day. Summer business hours (during daylight savings time) are Monday <br />through Thursday 7:00 a.m. — 4:30 p.m. and Friday 7:00 — 11:00 a.m. Winter business hours are <br />Monday through Friday 7:00 a.m. — 3:30 p.m. <br />2. Resource Requests <br />Requests for resources, including but not limited to fuel, small hand tools, and expendable supplies <br />shall be submitted to the Public Works Director or his/her designee by text, email, or voicemail and <br />shall be fulfilled within three (3) business days. Power equipment requests, including but not limited <br />to chainsaws, pole pruners and ATVs shall be fulfilled within five (5) business days. The advance <br />request period allows staff to resource, schedule, and deliver equipment. Requests for equipment shall <br />include the purpose and duration of use. Once allocated, staff will inform the Park Steward and <br />arrange a time for delivery or pick-up. If equipment is anticipated to be needed longer than scheduled, <br />the Park Steward shall inform the Public Works Director or his/her designee. <br />With the exception of the snowmobiles designated specifically for Woodland Trails Regional Park and <br />Bailey Point Nature Preserve and the Rokon and Snow Scoots at Hillside City Park, all other power <br />equipment serves other uses throughout the city. <br />Equipment/resources dedicated to a specific facility shall be inventoried monthly by volunteers. <br />Completed inventories shall be sent to the Public Works director or his/her designee. Inventories <br />shall include verification that all equipment is present and in good operating condition. Any missing <br />equipment or equipment found to not be in operating condition shall be reported to the Public Works <br />Director or his/her designee upon identification of the deficiency. Staff will conduct periodic <br />equipment inspections to identify the condition and presence of assigned equipment. <br />■ The city allows the use of personal equipment for volunteer projects and their temporary storage in <br />city facilities. The city is not liable for damaged, worn, or missing equipment. Volunteer tags for <br />stored equipment will be made available at each site to distinguish between city and volunteer <br />equipment. <br />3. Positive Working Relationship <br />The City of Elk River employs an experienced, trained, and educated professional staff dedicated to <br />meeting the goals of the Elk River City Council and the expectations of the community. Our numerous <br />and diverse core responsibilities are affected by frequently changing priorities, staffing availability, <br />training/certification, weather conditions, and resources. Trust and respect are paramount in a positive <br />working relationship as changing priorities may not be fully understood without an understanding of the <br />broader picture. <br />4. Park Projects <br />The Public Works Director or designee shall provide notice to the respective Park Steward(s) to <br />participate in project planning. <br />230616v1 <br />Page 41 of 201 <br />