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7.1 sr Policy and Procedures Update
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08-12-2024 Special
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7.1 sr Policy and Procedures Update
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8/9/2024 4:09:08 PM
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City Government
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<br />excess electricity, or phone usage, and/or damage associated with the user’s program <br />or events. The special user fee is payable at the time the reservation is made and will be <br />held until it has been determined by the city if any or all the fee was used. Any unused <br />balance will be returned to the user and/or invoiced. <br />B. A damage deposit is paid in addition to the rental fee. This fee shall be returned <br />within two (2) weeks after the event if no deductions are necessary. Violation and/or <br />failure to adhere to all guidelines may result in denial of future permits for the use of <br />the facility and forfeiture of damage deposit. <br /> <br /> <br />Cancellations and Refunds <br />A. All cancellations must be received no less than fourteen (14) days prior to the rental <br />time to be eligible for a refund. <br />B. Refunds more than 14 days prior to scheduled use will receive a 50% refund. <br />a. Any cancellation of a rental total $5,000 or above will require 45 or more days’ <br />notice to receive a full refund. Cancellation notices between 30-44 days prior <br />are eligible for a 50% refund and cancellations notices less than 30 days in <br />advance will not receive a refund. <br />C. Refunds less than 14 days prior to scheduled use are not eligible for a refund. <br />D. All refund requests will be charged a $10 cancellation fee. <br />E. Refunds will not be issued for no shows. <br />F. The user should confirm their reservation by making the following two payments: <br /> Pay the rental total. This amount is shown on the Facility Use Permit. This <br />payment may be made in the form of cash, check, or <br />Visa/MasterCard/Discover. In all cases, checks may be made out to City of <br />Elk River. <br /> Damage deposit. <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br />15 | Page <br /> <br />
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