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ERMU Commission Policy — G.4e2 Electric Services <br />Band one meter to measure energy consumption and demand, unless otherwise <br />approved by the General Manager or a designee. <br />b €er�Residential customers will be furnished with a meter and secondary service.4ke <br />motor shall be the roifft f sale (nns) All o epA and fnato,-Ws required for- ,, etei n . <br />e"ipment ewes as idepA fioa i the r ,,*nisi, adopted ee Sehedule. <br />b c. Commercial customers will be furnished with a meter but must supply and own the <br />secondary service wire from the ERMU designated power source. <br />3. Establish policy regarding the redistribution of energy consistent with the following: <br />a. All energy sold by ERMU is to be used by the customer for the purposes designated or <br />implied in the Rates Schedule applicable to their installation. Energy so sold may not be <br />resold or redistributed to other metered users unless specifically approved by the General <br />Manager. <br />4. Establish policy and procedures for customer disputes: <br />a. Consistent with the Dispute Resolution Committee Charter Policy, provide an option for <br />a customer appeal process through the Dispute Resolution Committee for customer issues <br />where resolution requires action not authorized or delegated to management. <br />POLICY HISTORY: <br />Adopted May 12, 2020 <br />Revised May 14, 2024 <br />Page 2 of 2 <br />47 <br />