2.6 ERMUSR 05-14-2024 - Laserfiche WebLink

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Elk River Municipal Utilities COMMISSION POLICY Section: Governance Category: Delegation to Management Policies Policy Reference: Policy Title: G.4e2 Electric Services PURPOSE: With this policy, the Commission sets forth its expectations for the General Manager concerning the provisions of electric services with practical safeguarding of persons, buildings and their contents from hazards arising from the use of electricity for light, heat, power, radio and television signaling, and other safeguards to life and property. POLICY: Consistent with the Core Customer Services Policy, the ERMU Commission expects the General Manager to ensure that customers receive safe, reliable, cost effective and quality long term electric utility service that directly support ERMU's core purpose and mission as stated in the Organizational Core Purpose Policy and Mission Statement Policy. The ERMU Commission expects the General Manager to establish processes, procedures, and management policy which clearly define the terms for providing electric service. Consistent with this general statement, the General Manager shall: Establish policy and procedures for the provisions of electric services which are compliant with applicable rules, regulations, standards, code, and law including but not limited to the following: a. ERMU shall operate under the National Electrical Safety Code (NESC). b. All connected electric loads shall be required for their installation to comply with the National Electrical Code (NEC). 2. Establish metering policy and procedures which address, but are not limited to the following: a. The meter shall be the point of sale (POS). The meter shall be owned and maintained by ERMU. The customer shall be subject to all metering equipment costs as identified in the Commission adopted Fee Schedule. Customers shall be wallowed one service Pagel of 2 M.