Laserfiche WebLink
"EndPoint" shall mean new AMI meter, new AMI meter and module or a new AMI module to be <br />retrofitted with an existing water meter. <br />"End -User Customers" shall mean utility customers of Elk River Municipal Utilities. <br />"Installation Workshops" shall mean the structured startup Workshops led by Contractor for <br />Utility staff to jointly define the detailed requirements and specifications for this project. <br />"Installers" shall mean the field technicians who install meters for this project. <br />"Life Support" shall designate locations where there is Life Support Equipment or other critical <br />service requiring an appointment to install meters for this project. <br />"Peak Workflow" (Contractor's Work Management software) shall mean the workforce <br />management software product used by Contractor for managing the performance of Services on <br />this project. The utility will be using Peak Workflow for dashboard and program analytics. <br />"Route" shall mean meter reading routes. <br />"RTUs— Return to Utility" shall mean those Contractor work orders that need to be returned to <br />Utility for further investigation or other action as defined in the Installation Workshops. RTUs are <br />deemed complete as it relates to billing and completed work orders. <br />"Services" shall mean labor, material, equipment, tools, vehicles, transportation, storage, and <br />other things and actions necessary to perform and to complete the scope set forth in this <br />Statement of Work. <br />"UTC — Unable to Complete" shall mean those installations that Contractor is not currently able <br />to complete due to issues of access or other reasons to be identified during the Installation <br />Workshops. For avoidance of doubt, UTC items are still the responsibility of Contractor until they <br />are either resolved or change to RTU status. <br />"Utility " shall mean Elk River Municipal Utilities. <br />3.0 Contractor Services <br />3.1 Quantity of Endpoint Installation: Installation of meter and modules quantities and schedule <br />listed below in Section 3. <br />3.2 Customer Appointment Letters: Printing and Distribution of Pre -installation Customer <br />Appointment Letters to all accounts. <br />3.3 Door Hangers: Printing of post -deployment door hanger to be hung in the field by the <br />installer during deployment. The Utility will draft the verbiage and graphics for the post cards <br />and door hangers and approve the final draft prior to printing by Contractor. <br />3.4 Scheduling of Appointments: Contractor will use their software to schedule the EndPoint <br />installations. <br />220 <br />