2.5a ERMUSR 06-13-2023 - Laserfiche WebLink

Home Browse Search

DocuSign Envelope ID: 58FE3CF5-7330-4F18-9C60-B177A84C616D consistent with Manufacturer recommendations. In the event the Coverage Commitment is not met, the costs of additional base station(s) will be the responsibility of Distributor. ERMU shall calculate the Meter Read Rate monthly and summarize the information according to categories agreed upon by both ERMU and Distributor. ERMU shall make the summary information available to Distributor. Within fifteen (15) days, ERMU will investigate any monthly Meter Read Rates that is not achieved and report ERMU's findings to Distributor in writing according to Distributor's instructions. Within fifteen (15) days of ERMU's reported findings, both ERMU and Distributor will collaborate to determine an acceptable strategy to resolve the problem. Once a strategy is identified, Distributor and ERMU commit to resolve the source of the failure in a timely manner. 13. Meter or Module Replacement for Non -Associating Meters ERMU shall conduct tests as new meters are being deployed to assure they are working/communicating after installation at ERMU's customer Sites. If ERMU finds a Non -Associating Meter, ERMU will dispatch personnel to visit the Meter. Distributor shall provide training, support, and documentation to ERMU to allow ERMU to investigate Non -Associating Meter. If the Meter or Module is found to be defective, the Meter or Module will be replaced by Distributor under the terms of the Manufacturer's warranty. The defective Meter's or Module's serial number will be reported to Distributor, and the Meter or Module returned to Distributor for replacement under the Manufacturer's warranty. Distributor will examine the Non -Associating Meter and report the cause ("defect") of Meter or Module failure to ERMU once the cause has been identified. If the diagnosis leads Distributor or ERMU to suspect other Meters or Modules may have the same defect, Distributor will identify the appropriate serial numbers. Distributor will then dispatch technicians to ERMU offices to identify and provide replacements for defective Meters or Modules and ship them to the appropriate location for repair or further inspection at no cost to ERMU pursuant to the Sensus Return Material Authorization process. Distributor shall remedy the defect under the terms of the Manufacturer's warranty. For all Non -Associating Meters discovered during Phase I and Phase 11 and any warranty period, Distributor shall provide ERMU with replacement Meters or Modules as needed under the terms of the Manufacturer's warranty. 14. Catastrophic Meter or Module Failure If during the AMI System Warranty Period a catastrophic failure of the Meters or Modules provided by the Distributor occurs, correction will be pursued as set forth in the Catastrophic Electric Meter Warranty or Catastrophic Water Meter Warranty attached hereto in Attachment X. Meter and Module failures will be tracked by ERMU and reported to Distributor on a mutually agreed schedule. Elk River Municipal Utilities 12 Core & Main LP 51