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• Communications staff is developing a flyer for a joint effort with the City's Economic <br />Development Authority and Tri-CAP to promote the loans and programs available to <br />individuals looking to do home rehabilitations. For ERMU this creates a chance to <br />connect with customers who can benefit from energy efficiency improvements. <br />• The communications coordinator has begun training on Adobe InDesign, the software <br />we use to create flyers and bill inserts. The training comes from ed2go.com, an online <br />training solution that offers cost-effective training on the learner's schedule. <br />We had a lot of fun at the Downtown Elk River Trick or Treat Event on October 28. There <br />was staff from administration, communications, conservation, customer service, and the <br />electric departments helping out, and we needed everyone to make this very well <br />attended event the tremendous success it was. Photos are attached. <br />ATTACHMENTS: <br />• Bill Insert — Customer Privacy Policy <br />• Bill Insert —Clean Energy Choice Business <br />• Pictures — ERMU at Downtown Elk River Trick or Treat Event <br />Page 2 of 2 <br />156 <br />