4.1c ERMUSR 03-09-2021 - Laserfiche WebLink

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Response Time.The following guidelines on response time apply to regular field workers in the on-call rotation schedule on a 24-hours-a-day, seven-days-a- scheduled on-call weeks. While on-call, workers must remain within the 20 mile residency radius. While on-call, workers are expected to make immediate telephone contact in response to a call. While on-call, workers are expected to urgently report to a site of need within a reasonable time, which will vary depending on the identified reason for the call. Depending on the need an on-call worker may find it necessary to call in a field partner to assist in providing appropriate and timely call response. Take Home Vehicles.Regular field workers who are part of the scheduled on-call rotation will be provided a company vehicle totake home for the exclusive purpose of responding to calls about Utilities business during the on-call block. Compensation for On-Call Time.Time spent on-call by regular field workers is not working time. In recognition of this on-call service, however, nominal compensation is paid. WeeklyCompensation for Workers in an On-Call Rotation. For workers in a regular on-call rotation, of pay is paid, which covers an entire one (1) week block of on-call service. This compensation covers all time spent on call during the on call week, including phone or other remote triage work as to which there is no call out. Pro Rata Compensation for Workers Performing Back-Up On-Call Service. Workers not in a regular on-call rotation may be designated and required to serve on-call on a back- up basis. Such workers who serve on-call for less than a full week at a time will be compensated for their on-call service on a pro rata basis for each day of on-call service, at the daily Workers not in a regular on-call rotation who serve on call, upon designation, for a full week will receive compensation on the same basis as do workers who are in an on-call rotation. 30 January 2020 187