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Division Performance Measures & Goals for 2021 <br />Division:Administration <br />Completed by:Tina Allard, City Clerk <br />Performance Measure2019 Actual2020 Estimated2021 Projected <br />Licenses issued241200225 <br />Volume of paper records <br />eliminated33 cubic feet70 cubic feet50 cubic feet <br />Division GoalGoal Objective/Task <br />Follow state-mandated records policies. Assist <br />Enhance public record keeping through digitization.departments in setting records up electronically and <br />destroying records per state retention schedule. <br />Evaluating online forms solutions/service center to <br />Enhance customer service and streamline administrative <br />condense workflow process and enhance customer <br />process for municipal government. <br />experience. <br />