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4.1 ERMUSR 5-12-2020
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4.1 ERMUSR 5-12-2020
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5/11/2020 11:17:41 AM
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City Government
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ERMUSR
date
5/12/2020
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ERMU Commission PolicyG.4e2ElectricServices <br />______________________________________________________________________________ <br />shall be subject to all metering equipmentcosts as identified in the Commission adopted <br />FeeSchedule. <br />3.Establish policy regarding the redistribution of energy consistent with the following: <br />a.All energy sold by ERMUis to be used by the customer for the purposes designated or <br />implied in the RatesScheduleapplicable to their installation. Energy so sold may not be <br />resold or redistributed to other metered users unless specifically approved by the General <br />Manager. <br />4.Establish policy and procedures forcustomer disputes: <br />a.Consistent with the Dispute Resolution Committee Charter Policy,provideanoptionfor <br />acustomer appeal process through the Dispute Resolution Committeefor customer issues <br />whereresolutionrequires action not authorized or delegated to management. <br />POLICY HISTORY: <br />ProposedMay 12,2020 <br />______________________________________________________________________________ <br />Page 2of2 <br />112 <br />
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