4.1 ERMUSR 5-12-2020 - Laserfiche WebLink

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ELECTRIC RULES METERS-GENERAL RULES continued FAILURE OF METERS TO REGISTER PROPERLY In all cases where a utility meter, because of improper adjustment or defective parts, is found to be registering The Utility will refund to, or collect from, the customer the difference between the actual billing and the corrected billing for each month that an error is known to have existed, (not to exceed six (6) months). In making adjustments for errors in meter registration, due consideration will be given to the immediate previous loads, and any other relevant facts. UNMETERED ENERGY When the Utility has reasonable evidence that a customer is obtaining his supply of electricity, in whole or in part, by means of devices or methods used to stop or interfere with the proper metering of the utility service being delivered to his equipment, the Utility reserves the right to estimate and present, immediately, a bill for service unmetered as a result of such interference. Such bill shall be payable subject to a twenty-four (24) hour disconnection of service. The customer will be required to pay the Utility for any and all damages to its equip premises due to such stoppage or interference with its metering. The customer must further agree to comply with reasonable requirements to protect the Utility against further losses. DEPOSITS The customer will be required to deposit, with the Utility, an amount as determined by application of the terms of the customer deposit rule. METER MALFUNCTION When stoppage has been made to occur or interference has been found in connection with electric service metering, and the meter is located inside the building, the customer shall be required, at his own expense, to place all of his inside service and metering facilities outside the building. Should the Utility subsequently have reasonable evidence that said customer is receiving any utility service, either wholly or partly, unmetered, either in his name or for his use, the Utility reserves the right to discontinue all utility service until proper restitution has been made. 9 78