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DISCUSSION: <br /> The final transfer of customers under this agreement occurred on September 17, 2019, one <br /> year ahead of schedule. And although the initiative is not complete, a major milestone has been <br /> reached; all of the citizens within the affected areas are now ERMU electric customers. <br /> This electric service territory transfer initiative is made of multiple phases and involved nearly <br /> every employee as well as many stakeholders outside of ERMU. The support, dedication, and <br /> hard work of all those involved contributed to this initiative's success. <br /> The first phase involved the alignment in goals of the commission and the city council. In 2012 <br /> both the commission and the council unanimously passed resolutions supporting the initiative <br /> to serve all customers within the corporate boundaries of Elk River. <br /> The second phase involved establishing terms for the transfer with Connexus Energy. Shortly <br /> after the completion of the 1991 electric service territory transfer agreement initiative, <br /> executive level discussion began between ERMU and Connexus Energy regarding the transfer of <br /> the remaining electric service territory within the City of Elk River. Early in those discussions <br /> both parties agreed to conduct value based negotiations, looking to achieve an agreeable <br /> solution that provided the best value to the members/customers. These efforts for value based <br /> negotiations were openly criticized by members of the Minnesota municipal and cooperative <br /> families. Throughout the initiative both parties remained true to that commitment.The <br /> negotiation of terms was conducted to meet both parties' goals while avoiding the costs of <br /> litigation ultimately improving the value delivered to the members/customers. A high priority <br /> was placed on preserving the relationship between the two parties, one of the inherent <br /> advantages of value based negotiations. <br /> The negotiations were successful and resulted in providing added value for both parties. <br /> Notable value additions were the development of emergency tie points between the two <br /> parties.These tie points allow both utilities to use the other's infrastructure for backup while <br /> doing planned maintenance or emergency repairs. This allows both parties to reduce loading <br /> and design criteria for disaster preparedness and planning. This value addition has already been <br /> used many times by Connexus Energy since 2015. And ERMU was able to receive favorable loss <br /> of revenue payment terms for municipally owned and municipally developed properties. <br /> The third phase involved planning. Connexus Energy and ERMU employees worked together to <br /> identify subdivision "areas" within the total footprint which would reduce reintegration costs to <br /> the community. It can't be highlighted enough that the significantly above and beyond effort by <br /> Connexus employees in this planning process helped reduce the end costs to the community. <br /> Additionally, this collaborative planning effort reduced risk and shorted transfer outage times. <br /> The fourth phase was to implement the orderly plan for the transfers. Throughout this <br /> multiyear initiative, collaboration between the departments was critical. This initiative involved <br /> nearly every employee in the company at one point or another. And those not directly involved <br /> contributed by supporting this initiative as a company priority. Multiple departments worked <br /> together to address processes for: meter change outs; migration from Connexus Energy rates <br /> Page 2 of 3 <br /> 3 <br />