Laserfiche WebLink
I <br /> Ile3. VANCO RULES AND BEST PRACTICES <br /> Vanco recommends the following"best practices" <br /> I • Record your assigned Client ID number(GW t#14#0 for easy reference when calling Vanco <br /> • Make time for our Implementation Department to train you on the following: <br /> - Using the Service Center <br /> I - Setting up User ID& Password <br /> Policies <br /> - Timelines <br /> - Reports <br /> I <br /> • Apply payments immediately <br /> • Promptly notify Vanco of any payments that do not apply <br /> I • Review Deposit Reports promptly <br /> • Reconcile your Deposit Report to your bank account in a timely manner <br /> I4. THE ONLINE SERVICE CENTER <br /> In order to use e.service®Gateway your company is required to have Internet access To gain access to the Online Service Center, <br /> I assign one individual from your company to be the Service Center Administrator by completing the"Administrator"section of the Client <br /> Information Setup Sheet The Administrator will have the ability to: <br /> • View payment history and operational reports, <br /> I • Initiate the return of funds and data for any payments that your company was unable to post,and <br /> • Setup additional Service Center users <br /> PThe Service Center,located on our web site www.vancoservices.com,is available 24/7 from any computer with Internet access <br /> For each authorized user, including the Administrator,Vanco will need the following information <br /> • First and last name <br /> I • An eight character User-ID <br /> • A valid email address <br /> II5. SERVICE CENTER REQUIREMENTS <br /> I 128-bit Encryption:Vanco requires that your company use a browser capable of 128-bit encryption Encryption is a security measure <br /> whereby information is scrambled as it is transmitted over the Internet to ensure confidentiality Having a browser with 128-bit <br /> encryption will ensure maximum security during your Service Center sessions <br /> I 'Upon logging in to the Service Center, you can confirm that your session is encrypted by locating a small icon. Netscape Navigator and <br /> Internet Explorer users will see a padlock icon in the lower right corner of the browser For information about your browser's specific <br /> security capabilities go to the help section on the browser menu If your browser needs to be upgraded,we recommend downloading <br /> I the latest version of one of the following browsers <br /> • Netscape®Navigator <br /> www netscape.com/computing/download/index html <br /> I • Microsoft®Internet Explorer <br /> www microsoft com/windows/ie/downloads/default asp <br /> IIVirus Protection: Vanco requires that your company run anti-virus software before transmitting data through the Service Center The <br /> anti-virus software your company runs should be commercially available and updated no less than once per month <br />