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8) Issuance of repeat NSF (Non-Sufficient Funds) check(s) in payment of a bill or <br /> required deposit. <br /> 9) Failure to pay all amounts due on an account, including any miscellaneous <br /> receivables invoice. <br /> 4.0 Customer Request to Disconnect <br /> A) Utility services may be disconnected upon a customer's request,provided that said <br /> customer has an application for service or service agreement with ERMU in <br /> his/her/their name and is an owner of the property for which disconnection is <br /> requested. <br /> 5.0 Disconnection of Service without Notice <br /> A) Without notice, ERMU may disconnect service to any customer for any reason <br /> stated below: <br /> 1) In the event of an unauthorized use of, or tampering with, ERMU's equipment. <br /> 2) In the event of a condition determined to be hazardous to the customer,to the <br /> equipment, or to the public. <br /> 6.0 Notice of Disconnection of Service <br /> A)Except as otherwise provided in this Policy, ERMU shall, before disconnection, <br /> attempt to give the customer reasonable advance notice of such disconnection. The <br /> nature of the notice required and the period of time before disconnection shall be <br /> reasonable under the particular circumstances with special consideration for the <br /> potential dangers to life and property. Disconnection of service for any cause shall <br /> not release the customer from any previous obligation to pay for utilities or services <br /> received or amounts specified in the Utilities Service Policies, or any written contract <br /> with the customer. Should a disconnected customer fail to pay the outstanding bill <br /> within 30 days,the bill will be subject to collection procedures. <br /> 7.0 Conditions for Reconnection of Service <br /> A) If a customer is placed on ERMU's list for disconnection,the ERMU disconnect/trip <br /> charge will apply and be due. <br /> B) Any customer, residential or commercial, who is in arrears before disconnection shall <br /> be required to post an additional deposit per the Deposit Policy. <br /> C) Payment of all amounts due to ERMU, including disconnect and reconnect trip <br /> charges, shall be made in full before service will be restored. <br /> D)Payment of all amounts required for reconnection must be made in the office or <br /> online. Only cash,money order, or credit cards will be accepted. There will be no <br /> payments collected by field staff. <br /> 8.0 Billing Dates <br /> A)Bills are due and payable on the 15th of the month. Bills become past due on the 16th <br /> day of the month, or the next business day. Any bill not paid by the due date will be <br /> charged a penalty amount equal to 10% of the original billing. <br /> B) Bills are payable at the offices of ERMU located at 13069 Orono Parkway in Elk <br /> 38 <br />